In the 1950s, factories and manufacturers sent their goods to wholesale warehouses, but due to increased competition in quality, they decided to send sales representatives to sellers to introduce their products if sales representatives could introduce products and services well to customers and gain their trust, the market will grow. If sales representatives cannot introduce products and services well and not gain their trust, customers will not have accurate information about products and services they cannot buy the products. Therefore, the role of representatives is very important in promoting the company and institution and increasing sales.
Successful sales representatives Course:
- Principles of sales representatives (etiquette and body language, confidence, speaking skills …).
- Personal development for sales representatives (self-management, problem solving, decision-making, teamwork …)
- Some principles of marketing.
- Fundamentals of sales.
- Characteristics of successful sales representatives.
- Duties of successful sales representatives.
- Speech art for successful.
- Sales stages and techniques for sales representatives
- Negotiation and persuasion.
- Causes of failure.
- Customers loyalty.
- Telephone sales.
- Preventing product returns and loan defaults.
